Shipping & Returns
Delivery within Singapore is at $9.90. For international orders, please get in touch with us for quotation. Deliveries are made by courier service.
The approximate local delivery time is 3 working days. If the items you have purchased are in stock, product will be dispatched within 24-48 hours of order confirmation.
For self collection, do note that your order will ready for collection in 1 working day time. Collection timing is Monday - Friday 9am-5.30pm at 31 Toh Guan Road East #01-02
Please note that if you order during a sale, dispatch can sometimes be slightly delayed due to high volumes.
All of our products come with a 6-months manufacturer warranty to the original purchaser.
If you have received a defective item, BerryBear will be happy to replace your item. Refunds will be given depending on circumstances. Please contact us at firstname.lastname@example.org with your order number and reason for returns.
In cases of defective item, BerryBear will bear the cost of return postage. Replacement/Refund will be issued 5 working days after we received the returns goods.
All returns must be unused and in their original condition (including all original protective packaging).